Shipping policy

1. Overview

We ship orders across India. As a dropshipping business, your order is dispatched directly from our supplier partners to your delivery address. This means items from the same order may arrive in separate packages and at different times.

2. Processing Time

Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with tracking details once your order has been dispatched.

3. Estimated Delivery Times

Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 5–8 business days
Tier 2 & Tier 3 cities: 7–12 business days
Remote & rural areas (including hilly regions and NE states): 10–18 business days

Delivery times are estimates and may vary due to courier delays, public holidays, or weather conditions.

4. Shipping Charges

Shipping charges, if any, are calculated at checkout based on the order value and delivery location. Orders above a specified threshold may qualify for free shipping — please refer to the product page or active promotions for details.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to monitor your delivery through the respective courier's website. Please allow up to 24 hours for tracking information to update after dispatch.

6. Multiple Items in One Order

Since we work with multiple supplier partners, items from a single order may be shipped separately. You may receive multiple tracking numbers and deliveries at different times — this is normal and expected.

7. Undeliverable & Returned Packages

If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept, we will contact you to arrange re-delivery. Re-shipping charges may apply. Please ensure your delivery address and contact number are accurate at checkout.

8. Damaged or Lost Shipments

If your order arrives damaged, or if your tracking shows delivery but you have not received the package, please contact us within 48 hours of the delivery date. We will investigate with the courier and arrange a replacement or refund as appropriate.

9. Delays

We are not responsible for delays caused by courier partners, natural disasters, strikes, or other events beyond our control. However, we will do our best to keep you informed and help resolve any issues promptly.

10. Contact Us

For any shipping-related queries, please reach out to our customer support team: